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Division in the salon is something we see regularly, it’s almost expected. Where does it usually come from. Is it gossip, jealously, miscommunication, or just being catty, yes to all. But, there is another hidden culprit that lies in many salons that stay divided that is not always dealt with. CHAIR HOPPERS, yep I said it Chair Hoppers!
I worked in a “corporate” mall salon many years ago, where the stylist work for the company and clients AND their information belong TO THE COMPANY. The stylist were expected to give top notch professional service but not to build a clientele. It’s true, so as clients returned to the salon a lot of times they were directed to any stylist that was available. Its pretty cool to the clients because they look at it as structured, organized and their needs being met promptly. I’ll be the one to call it out corporately it looks great but behind closed doors, it causes unintentional ruckus. It causes competition which causes division. Clients are unknowingly used as pawns.Now its uncomfortable and causes a BIG MESS.
When I noticed these situations unfold,it was a turn off for me as a stylist. It was also a distraction from focusing on giving clients the best service they deserved. When I opened up my salon, do you know that was the first rule written in our salon manual? Why, because some people do not understand integrity and order. We all know the cliché “It’s their money, they can spend it with whomever they want”. well one of my favorite cliché’s is “all money ain’t good money”. Part of having great comradery in a salon among the people is order and respect. The truth is in a privately owned salon,the stylist are independent self employed operators. Meaning, they are building there own business within a business. Their money is “their” money,and when they lose “they” lose and it creates tension.Some people say “don’t take it personal” well…. you have to look at it from more than just one side,that’s why I call it the pink elephant in the room.
I remember when I was looking for some insurance to purchase and I spoke to a representative. Well, I needed the coverage immediately and they weren’t getting back to me as fast as I liked. So a friend referred me to another office. Same company (independently owned) but different office. They asked me had I used this company before, I said yes and explained the situation.
They explained to me that they had a clause, stating that it was a conflict of interest so to speak and they would have to refer me to the original office I dealt with.Not only that BUT, they would talk to the representative themselves and explain why they were about to loose a client and to give me immediate attention. “WOW”, I really couldn’t do much but respect their policy OR go to a totally different company. Needless to say that original representative contacted me and got me all set.
So imagine if we all conducted business that way. Imagine, if an unpleased or just indifferent client was referred back to their original stylist to at least rectify any problems that may not have been unresolved.If they were unable to come to a resolution the stylist would refer the client to a stylist who may better assist them. To me that’s called customer service.
I think a common mistake clients make is try out all the different stylist in the same salon. That’s a no-no! … Do you want to know what we do at my salon? We take pride in building our own clientle, but “IF” I am on vacation,out of town,etc.,I make sure my clients are taken care of by referring them to another stylist within the salon. In return, after their service is preformed, they are referred BACK to there original stylist for their next appt. That’s it! No uncomfortable feelings, no tension between stylist (because they still have to work together),no tension with the clients. In the end,stylist have a comfortable drama free salon to work in and clients have a comfortable place to relax and get their hair done.
Do you know how many salons have been torn apart by this? Nope, because no one wants to admit its a problem. (kicking the pink elephant out of salons for GOOD #boom)
THE TRUTH ABOUT DANDRUFF
Dandruff is a common problem that I see in both women and men.They are scaly, white flakes that fall from the scalp. It’s simply dead cells that are shedding from the scalp.It is a continuous cycle that occurs usually about every 3 days. It is an embarassing and irritating condition that concern for many people. A more severe case is the oilier,patches that clump more to the scalp and hair called Seborrheic Dermatitis. It is also a very common condition. The truth is it can be controlled with some dandruff type shampoos.
.However, you must look at other factors. Alot of it is caused internally such as hormonal imbalance,yeast like organisms related to fugus,medications,poor diets(including greasy foods),heredity,uncleanliness,and even certain chemicals that are inside the products we use in relaxers,dyes,and topical hairproducts. Mild allergies to these products will inflame and irritate the scalp.If its an extreme case most will go to a dermatologist,and are prescribe shampoos to use on a daily basis,and we all know with black hair thats not happening.
They also recommend to alleviate chemical use.Which does cause alot of the problems that we face with our hair.One thing to keep in mind is some of the prescribe and otc shampoos active ingredients are zinc,salicylic acid,tar, and sulfur to name a few are known to revert relaxers and left the hair dull and dry.
There is a balance in preventing these conditions such as weekly shampooing to remove whats causing dirt,sweat,and fungus. Taking care of your body,eating a well balanced meal(fruits and vegetables),getting plenty of rest and drinking lots of water.
For common conditions I do recommend Design Essential Anti-Itch shampoo and Therapuetic RX leave in conditioner because it contains the needed ingredients to prevent,yet has a great level of moisture for the hair.
BEWARE OF WEAVES
Even though I am not a huge advocate of weaves I do offer natural sew-in weaves.I have several clients that get sew ins to give their hair a rest from regular styling.During that time i care for their hair underneath.They still come in so that i can shampoo and clean their scalp, tighten any loose tracks, and give it a renewed look. By the time we remove the weave, there hair has grown and given a rest and they were able to look good in the process. This is also a good alternative for workouts, and growing out short cuts.
The downside to all this is the quality of hair out here is horrible! Which goes back to those beauty supply stores that carry walls and walls of misleading,bad quality hair.My personal theory is that most of that hair can’t possibly be human hair.Especially since there is a huge waiting list for terminally ill patients to receive human hair wigs from locks of love and other organizations.Yet,there are thousands of beauty supply stores in our area for us for $20.00. STOP BUYING INTO THIS!!!!!
When i have referals call to make appointments for weaves,they are surprised to find out that I only prefer to work with certain brands of hair.The reason being is so you can get your money’s worth. I would hate for you to spend the money to get it done,and buy inexpensive hair and expect it to last a couple of months only to last a couple of weeks.I’ve seen it plenty of times where someone buys low quality weave ,it looks good for a week then starts bunching up in the back, loses its movement,then no matter what the person does to restore it,it never looks the same.Then out of lack of knowledge they blame the stylist for giving them a bad weave.It happens all day long.
The truth is we need to be educated on our purchases.I know that most people simply trust the supply store workers,but they are there to sell their products.So they sound convincing when they say the hair is platinum or premium,or in shinier packages.SO BEWARE!!!!!!!!!!!!
For people that truely want to wear it for a couple of months, I definetly advise that person to buy a higher quality.A few suggestions I can offer is for:
– Straight Hair -REMI VELVET brand
– Long wavy – Black Diamond (italian wave)
– other brands include Bohemye brand,Princess brand, and Ultima
– Eastern Wigs Co. does carry a full line of higher quality hair ,are more knowledgable and carry these brands.I have also come across high quality hair that you can order on line such as customcrowns.com and maneimage.net.
As I come across more accessible high quality hair,I will continue to expose better options.Remember, you get what you pay for .Leave the $20.00 hair for ponytails.
ARE YOU REALLY INTO HEALTHY HAIR?
That really is the question. One reason why I put this website together is because I truely would like to educate women on their hair. I often get emails from women wanting to get help to restore their hair. Well, i have come realize that we truely need to reprogram our mentality. I have officially put us in a SERIOUS STATE OF EMERGENCY!!!
Number one it is not going to happen overnight. It takes time, consistancy, and dilligence.When people read my theories and see my work they are ready to jump on the band wagon.That is until I tell them something that they do not want to hear. The reality is, I speak from experience! I am not one of those hairstylist that is just in it for the money, (if that was the case i would charge for this site, or better yet write a book).
If your hair is not in good condition, I am going to ask you about your history and habits because this has everything to do with it. I will even ask you if you are on any medicine or birth control. After all, what goes into body must come out.
We are causing such damage and trauma to our hair. For example,bonding glue can cause a chemical burn that doesn’t even show up for years.Relaxing and coloring can also have an adverse side effect that causes permanent scalp damage and hair loss.
Knowledge is power, so we must choose wisely what we do to ourselves. And for the record ladies, weave is not the only answer. A lot of ladies have thinning hair where you can see the scalp and the first thing that they want to do is throw some tracks on top of whats already damaged. WRONG,WRONG,WRONG! or we have alot thats throwing tracks in left and right, because they don’t want to take care of their own hair.Get to the root of the problem,don’t just cover it up. That is just a short term solution thats going to be worse in the long run.
Its funny when people see my clients,and they posses healthy, beautiful hair. But, those are the ones that listened. Everyone had to start somewhere,and sometimes the trendier styles have to come later, and the hair has to go through its transformation period. SO,WHERE DO YOU STAND?
WHERE ARE THE PRETTY PONYTAILS?
I can definitely say that caring for our little girl’s hair is a ritual. It is a special bonding moment that we can all identify with. But it’s a bonding moment that we can all look back at and laugh.
As black women, we have very similar experiences. You know what I’m talking about….it usually started Saturday night, either your mother, grandmother, or aunt shampooed your hair – braided it in wet in four plaits, and it air dried overnight.
Come Sunday morning, here came the grueling process of pressing your hair…oh…my…goodness! I can still feel the heat on the back of my neck, being burnt on the tip of my ear (as I felt it bubble up), and crying as I’m told to “be still, it’s only the heat”! But we knew the end result would be ultra straight, slicked with grease (Blue Magic, or Bergamot) Shirley temple or mushroomed out curls that we loved as our scalps sizzled down the street to Sunday service. Those were the days!!
As I talk to friends and clients of mine we laugh and think of how different things are now. Have you walked through an elementary school lately these little girls are weaved out, tie -zillions, no edges, gelled up, relaxed and damaged, or have a trillion beads on one braid. Where are the pretty ponytails? I repeat… Where are the pretty Ponytails?
Often times clients ask me about there daughters hair. Well it starts with basic maintenance. I have a daughter of my own and everyday since birth I would brush her hair just so that she would get used to stimulation. It became expected, just like breakfast, she knew it was coming. The next ritual is one day a week is shampoo day.
Since I have a spray hose on my kitchen sink, I lay her down on the counter with her head hanging over the sink. I put a washcloth over her eyes, just in case, and talk and sing songs as I shampoo her hair. The hose comes in handy because I can control the water, and can prevent it from getting into her eyes. I follow up with a moisturizing conditioner. Towel dries her hair and spray on a leave in/detangling conditioner.
I then follow up with pure olive oil (from the grocery aisle only) and moisturizer, detangle her hair with a wide tooth comb, plait it and allow it to air dry. The next morning it combs out easily. I then part it and put it in pretty ponytails. It really is that simple, because it is being trained and moisturized now, when she gets older it will be in great shape if we decides to straighten her hair (not chemically).
Now, this may not be helpful to the parents where the daughters have been relaxed since they were three just because the parent did not want to take the time to nurture their child’s hair. Well shame on you and shame on the ones that teach there child that there hair is “nappy’. The ritual that you create for your child’s hair is a mental and emotional lasting impression. I know several adult women that are still hurt because there “ritual” was ruined by hurt remarks and being compared to those with straighter hair. Well let’s stop the madness now!!!! You and your child must embrace different textures and work with what you have!
My daughter has soft curly hair, it is cute in the morning but by the end of the day, dry, dry, dry (who is that child?). The key to that is moisture, moisture, moisture e-v-e-r-y-day. Sometimes I cornrow it, and fuzzed up the next morning. Well this site offered a lot of solutions to my daughter’s hair after all I’m working with completely virgin hair (and it better stay that way…just kidding!)
So definitely check out the recommended regimes and products and remember that healthy scalp is a clean one, create a system that works for her hair type, moisture is the key, use a detangling comb, please stop trying to smooth your child’s edges (a fragile part of the hair) it’s too much tension and creates breakage. Stay positive during the process, expressing to her how beautiful she is. Most importantly, let go of the chemicals. Children definitely do not need it. There bodies are going through constant change, and a lot of times it comes out in the hair and skin (acne).
Let’s make a decision to allow our little girls to be just that. Let’s get out the ribbons and bows, hair balls, and barrettes. Lets do ponytails with pretty twists and snake braids (remember those?). Let’s get back to cornrolls. (Because the boys are winning at having the best looking braids). Embrace and appreciate your child’s texture and don’t be so quick to alter it.
Forgiveness is a lesson that so many of us have to deal with. We hold unforgiveness in our hearts so deep and for so long that it erodes into an unhealing sore. I personally feel that i am a heartfelt giving person, I love and give with all my heart.I value friendships and expect no less.But,I am not perfect so how can i judge.
The thing is some people unknowingly hurt others,and if not confronted in a non-threating way will never understand the betrayal they caused.Some cause hurt because they hurt inside themselves.I’m sure everyone experienced as a child a schoolmate teasing or bullying you. But, nine times out of ten, they had way more insecurities than you,but decided to zoom in on yours to make themselves feel better.
Unfortunately, that is what many people even carry into adulthood.They allowed their insecurities and pains from their past erode into a presently sore life.And we all know misery loves company. Those insecurities turn into untrusting hearts and pre-occupied spirits (bad auras).
Don’t allow unforgiveness block your blessings,because they will.I remember when i was facing a very dark moment in my life. Which forced me to face depilitating hurts from my past and present.
I had to reach inside myself and decided that i needed to let go of it.It wasn’t doing anything but hurting me further,and those perpetrators were moving right along with there lives. I had to take that control back.So, i got on my knees and asked the Lord to show me how. I wrote the names of the people that I needed to forgive and taped it to my bathroom mirror.
That forced me to look at these names often and pray for them and asked for them to be blessed. That could mean show them the errors of their ways and of mine.After a while it no longer hurt to look at these names, and the hurt began to lift off of my heart.And you know what?my life began to go to the next level,and how good did that feel.
As sisters and brothers of Christ,we must pray for each other and with each other.We must love each other as Christ loves us,and forgive just as we Need Him to forgive us.
WHAT IS YOUR PASSION?
I often reflect on how I’ve always wanted to do hair. This has always been my passion since i was five years old. I swear my parents were persistent in redirecting me into other fields. But, it always came back to hair. It even took me years to work it as a full time job. I now realize it was because i was still trying to please others. God has a purpose and plan for everyone’s life. We often ignore or talk ourselves out of our true passion.
What is your passion? What thoughts keep u motivated? then why aren’t u doing it? I have learned there will never be a right time, there will always be something. Worrying about how others are going to feel about it is absurd. I have always been a Big thinker,and goal setter.
So sharing my dreams and aspirations are nothing new. People laugh or smile quietly and say “that’s nice”. That’s okay because when I say I’m going to do something I do it! You are rarely going to have a lot of people that are going to support your dreams,and honestly you don’t NEED that.
One time recently, I was crying and confused because i was trying to plan an event and it wasn’t working out the way I wanted it to. Well, my sister said to me, “Kelli, everyone is not going to see your vision.” And that was all she had to say. During that same time another spiritual friend named Marshiki really helped me to realize that there was a bigger purpose for that moment.
And that is what we must realize. You define your own level of success. Don’t allow situations, circumstances, or people dictate your destiny! Had I listened to all the people in my life that said can’t, shouldn’t, don’t, wouldn’t. Where would i be? Somewhere miserable causing misery to others because I’m unhappy. (I’m sure you know many people like that) I’ll tell you one thing, you may wanna’ think twice about taking That persons advice.
One time at a family function a cousin of mine was asking my sister,one of my aunts,and another cousin who does their hair,they all replied”Kelli”. so one of my great aunts looked up and said” well we do our own hair,and we spend our money on more important things.”But then in the next breath she said in a lower tone,”I always did want to really get into hair but,oh well.”
My point to this story is that that is a prime example of someone who chose not to follow her dream for whatever reason,and regrets it,so without realizing it ,puts down those who went for it. Enough said?
Proverbs 3:5-6 reads “Trust in the Lord with all heart and lean not on your own understanding.In all ways acknowledge Him and He’ll make your path straight”. SO INITIATE YOUR BLESSINGS, SPEAK IT, MOVE TOWARDS IT! Once I heard someone say that when God gives you a gift it is a sin not to use it.
That changed my whole life and two weeks later I began doing hair full time and never looked back. True wealth is not overnight, we will all face adversities but that develops wisdom and character. Many will laugh and try to deter you as they did me as i was making plans for this site and its purpose.
Only 1 person that I work with has viewed it (luv u Kamilah)…some people that I know haven’t even thought about viewing it. But Guess what you are reading it…and that’s what I prayed for. – God BLESS
Maintenance of your hair is vital and it will determine the results. If you choose to not tie your hair up at night, overprocess it, or buy dollar store hair products, then your results will probably not be much if any. But, if you educate yourself and follow through, then your progress will amaze you.
As the seasons change, you may notice your hair shedding more than usual. This is Normal! However, with the outdoor elements and indoor heating, it is drying to your hair out!
You must increase your moisture. This is also a good time to use a protein conditioner to reduce hair shedding. Use a silk scarf to wrap your hair. Try purchasing a ½ yard of fabric from a fabric store to ensure it is 100% silk. Satin is okay, however they have cotton threads which can cause dryness.
This section will be updated seasonally or contact me for a consultation. Please refer to the FAQ page to this site which may answer more of your questions.
Everyone’s hair is dry, dry, dry! The lack of moisture ,dry ends,and lack of lustre is wrecking havoc on everyone including me. Well, allow me to give you a formula that i have been using.
I have been reintroduced to JOICO products, I use their Moisture Recovery Shampoo and conditioner. IT IS EXCELLENT! Even though I am an advocate of bouncy hair that blows in the wind, with no heavy oils that weigh your hair down,you still need to protect your hair.
A product that I totally recommend is Mizani overnight treatment as a moisturizer. Right now your winter products need to be different from your summer products.
So, as I continue to research more natural hair products then i will keep you informed.
I love little girls and love to make them look pretty! I am high on increasing one’s self-esteem especially since I had to come into my own realization of confidence growing up. I encourage girls to start their salon experience young to get their hair trained.
People often complain about the price of a child should not be the same as an adult. But the realization is a child’s hair is usually untrained, thicker, and sometimes unmanageable virgin hair. The work is more tedious and time consuming.
I do recommend bringing in your princess starting at 5 years of age. 3 years the earliest. I do believe in clipping the ends, but definitely not as often as an adult. Every few months will do in the beginning. I will not relax a child’s hair but will offer other options of manageability.
So for the mothers who refuse to just learn to maintain their child’s hair. Let me teach you how to train it. Chemicals are not necessary and it’s a shame to see all of these little girls looking a hot mess with bone straight, broke off hair glued and stretched into a tiny “so – called” ponytail. Stop the madness!
I do understand sometimes it’s hard enough to maintain your own hair much less a child. But, again, simple daily steps with the correct products will make a world of difference. Trust me, I have a little princess with soft, but curly dry hair that takes time and effort to maintain. And that is all it is, effort.
I do offer a small price reduction for children under the age 10.
My name is Kelli. I have been a professional hairstylist since 1995. Beauty and Image is my passion. I pride myself on being an advocate for healthy, soft hair while preserving the sexy style of the woman. Continuously educating myself by taking advance courses in hair trends, cuts, and multi-techniques in coloring.
I thoroughly research the hair care products that I use and recommend. And I believe in educating my clients so they can understand and learn their individual hair care needs.
I cater to the versatile professional woman. Versatile meaning working woman who can work their hair in the boardroom, yet trendy to work it out at the afternoon affairs. Even conservative enough for her children, and sexy enough for her man.
As a working mother myself, time is of essence. I book appointments only by an hour to hour basis for your convenience and mine. I respect your time and ask my clients to respect mines so I can serve everyone efficiently and effectively.
I use high-end products that can only be purchased by licensed professionals through a sales consultant. My current preferences are Author Johnson Products, and Design Essentials. Both products are black-owned and are enriched with nutrients and deep moisturizers. They both provide a variety of products that cater to the client’s specific needs.
I offer all phases of hair styling and I cater to relaxed hair, natural hair, short cuts, ceramic press, braided cornrolls, sew-in-weaves, ponytails, and wraps. What’s your style? There will be occasional updates to this site so stay tuned…